Vietnam Outsourcing & Offshore Staffing: Why Leading Companies Choose THIENTU BPO
Offshore staffing is no longer just about cutting costs—it’s about scaling intelligently. With its robust tech talent pool, cost-efficiency, and growing global reputation, Vietnam has emerged as a premier outsourcing destination for IT, CX, and remote staffing.
At the forefront of this transformation is THIENTU BPO, a Vietnam-based outsourcing provider with internationally recognized certifications and a proven track record in helping businesses expand with confidence.
Why Vietnam for Outsourcing?
Vietnam offers a rare combination of affordability, skill, and infrastructure. As companies across the world look for scalable, long-term talent solutions, Vietnam stands out for several reasons:
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Skilled, English-speaking professionals
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50–75% cost savings over local hiring
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Government investment in IT and education
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Time zone compatibility for US, EU, and APAC
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A fast-growing outsourcing ecosystem
Vietnam is more than a low-cost destination—it's a strategic growth market for global teams.
Certified, Trusted, and Enterprise-Ready
THIENTU BPO is more than just an outsourcing provider. We are a recognized, ISO-certified partner, with credentials that meet the standards of enterprise clients.
We hold:
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ISO/IEC 27001:2022 – For information security management
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ISO 27001:2013 – For data and privacy compliance
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ISO 9001:2015 – For quality management systems
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Samsung Global Award – Recognized for excellence in customer contact center performance
These certifications reflect our commitment to secure, high-quality offshore staffing built on compliance, trust, and delivery.
Top 10 Most Popular Offshore Staffing Roles in Vietnam
We help businesses outsource a wide range of roles including:
Every role is tailored to your operational goals and delivered with full transparency, local HR support, and daily reporting.
How Offshore Staffing Works with THIENTU BPO
We’ve refined the outsourcing process to be seamless and scalable.
1. Tell Us What You Need
Share your goals, team structure, and job requirements — we’ll take it from there.
2. We Build Your Team
Our recruiters find and onboard top-tier professionals tailored to your needs.
3. Daily Support & Updates
Your dedicated team works full-time for you — remotely or on-site — with daily check-ins and performance tracking to keep you in the loop.
4. We Handle Operations
From HR to payroll, training to quality assurance — we manage everything so you can stay focused on growing your business.
Our support team ensures quality, alignment, and performance—so you can focus on growth, not admin.
Flexible Staffing Models for Every Business
Every company is different, so we offer three delivery models:
Home-Based Staff
Ideal for small or fully remote teams. Cost-efficient and highly flexible.
Hybrid Model
Staff work remotely with regular access to our co-working office in Vietnam (up to 10 visits/month). Perfect for teams needing some structure.
Office-Based Staff
Fully managed, ISO-certified workspaces with private team rooms, dedicated internet, support staff, and strict data compliance. Ideal for enterprise-grade needs.
Real-Time Visibility and Performance
You maintain full visibility over your team’s work, no matter where they are:
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Daily time tracking and online schedules
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Optional screenshots and idle alerts
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Weekly performance reviews
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Dedicated client success manager
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Quarterly reporting and retention planning
We equip you with everything you need to manage remote talent like they're in the room next door.
Why Clients Around the World Trust THIENTU BPO
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98%+ employee retention
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High-performing staff recognized by Samsung
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24/7 bilingual support team
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Custom recruitment pipelines
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Full-service infrastructure for IT, HR, and compliance
From startups to enterprise clients, we help companies scale efficiently—without compromising quality, security, or control.
Watch How THIENTU BPO Delivers Results
Case Studies: Offshore Staffing in Action
Explore how we’ve helped other businesses successfully build offshore teams:
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THIENTU BPO & Samsung Vina: A 6-Year Strategic Partnership in Customer Contact Center Excellence
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Case Study: Detailed Example of Process Improvement Through Root Cause Analysis (RCA)
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Case Study: From Zero to 60+: Launching a Contact Center for Ride-Hailing & Food Delivery
Want your story here next? Let’s talk.
Frequently Asked Questions
Who manages the offshore team at THIENTU BPO?
You do. Your offshore staff operate under your guidance, using your workflows and tools. THIENTU BPO manages everything behind the scenes—from HR and payroll to IT support and compliance—so you stay focused on productivity and delivery.
How fast can we onboard new offshore staff in Vietnam?
Most offshore staffing projects are up and running within 10 to 15 business days. Our Vietnam-based recruitment team quickly sources, screens, and deploys top talent matched to your requirements.
Is offshore staffing through THIENTU BPO secure?
Yes. Security is built into our operations. We are certified in ISO/IEC 27001:2022 and ISO 9001:2015, ensuring data protection, operational transparency, and enterprise-grade reliability.
Can I scale my offshore team in Vietnam over time?
Absolutely. Many clients start with just one or two team members and scale to 10, 50, or even 100+ staff. Our Vietnam outsourcing model is designed for long-term, flexible growth.
What types of roles can I outsource to Vietnam?
THIENTU BPO provides access to a wide range of offshore professionals, including software developers, customer service agents, data analysts, UI/UX designers, video editors, and more—all from Vietnam’s top talent pool.
Ready to Build Your Offshore Team in Vietnam?
THIENTU BPO makes it easy to hire and manage full-time remote teams in Vietnam—securely, cost-effectively, and at scale. Whether you're looking to build your first offshore team or expand an existing one, we're here to help.
Contact us today to get a customized offshore staffing plan for your business.
Explore top offshore staffing roles in Vietnam with THIENTU BPO. ISO/IEC 27001:2022 certified partner for IT, design, customer service, finance, and more.