Top BPO Company in Vietnam 2025: THIENTU BPO Ranked #1

Top BPO Company in Vietnam (2025): Why THIENTU BPO Leads the Offshore Staffing Market

Vietnam continues to rise as a global hub for outsourcing and offshore staffing, offering companies a winning mix of skilled labor, operational cost savings, and digital readiness. Businesses in the US, Europe, and across APAC are increasingly turning to Vietnam to build scalable, remote-ready teams.

In this article, we reveal the top 10 BPO companies in Vietnam for 2025—and explain why THIENTU BPO stands out as the #1 choice for businesses seeking reliable, secure, and performance-driven outsourcing solutions.

Why Vietnam Is Ideal for Outsourcing in 2025

Vietnam has become a preferred destination for BPO and shared services due to several strategic advantages:

• Cost savings of 50–75% vs. local markets

• High-quality, English-speaking talent pool

• Time zone alignment with U.S., EU, and Asia-Pacific

• Government investment in digital infrastructure and vocational training

• Established BPO ecosystem with proven scalability

Companies seeking long-term, high-performing outsourcing solutions are increasingly choosing Vietnam over traditional markets like India and the Philippines.

Top 10 BPO Companies in Vietnam (2025 Edition)

1. THIENTU BPO – The Top BPO Company in Vietnam

Location: Ho Chi Minh City
Founded: 2000
Certifications: ISO/IEC 27001:2022, ISO 9001:2015, ISO 27001:2013

THIENTU BPO leads Vietnam’s outsourcing market with over 20 years of experience helping global businesses scale efficiently. It offers a wide range of offshore staffing services—customized by industry and function.

Core Services:

• Inbound & outbound call centers

• Staffing services

• Offshore staffing services(Customer support, IT, creative, admin)

• Data entry & back-office processing

• Omnichannel customer support

Key Differentiators:

• 98% employee retention rate

• Daily reporting & real-time performance tracking

• Flexible models: home-based, hybrid, or office-based

• Trusted by Fortune-level clients and Samsung-recognized for performance

THIENTU BPO blends enterprise-grade reliability with the agility of a local partner, making it the go-to BPO provider in Vietnam for fast-scaling businesses.

2. KOTWEL

A specialist in AI-driven data solutions and linguistic services, KOTWEL serves companies requiring translation, transcription, and data training support.

3. GoodLand Informatics

Offers software staffing, IT admin services, and data processing. With both Vietnam and U.S. presence, GoodLand helps clients scale development teams efficiently.

4. NMS Callcenter

Provides managed IT, software development, and customer service outsourcing. Operates from Hanoi, Ho Chi Minh, and Tokyo.

5. BEETSOFT

Known for offshore development and digital solutions. Offers app, web, and game development to clients in healthcare, finance, and retail.

6. CallUs

Delivers customer care and telesales support, especially for banking and insurance sectors. Offers added consultancy for marketing optimization.

7. Cekindo Vietnam

Supports foreign companies entering the Vietnam market with accounting, payroll, recruitment, and setup services.

8. DIGI-TEXX

German-owned BPO company with strengths in data digitization, document processing, and business support.

9. Mat Bao BPO

Provides payroll, contact center, and facility management services. A go-to for bundled outsourcing needs.

10. Expertrans Global

Language-focused BPO offering translation, localization, and multilingual call center services. Trusted by SMEs and Fortune 500 companies.

Why THIENTU BPO Is the Best BPO Partner for Global Businesses

Global companies partner with THIENTU BPO not just to reduce costs—but to scale operations without compromising control, quality, or security.

What clients get with THIENTU BPO:

• Enterprise-ready delivery centers

• Custom recruitment pipelines and local HR support

• 24/7 bilingual service coverage

• Transparent SLAs and KPIs

• Flexible contracts that scale as you grow

From startups to Fortune 100 enterprises, THIENTU has helped businesses build teams of 5 to 100+ in Vietnam—fast, securely, and efficiently.

Common Questions About Offshore Staffing in Vietnam

How long does it take to hire through THIENTU BPO?
Most teams are operational within 10–15 business days, depending on role complexity.

Can I manage the team directly?
Yes. THIENTU supports full client oversight using your tools and workflows, while handling HR, compliance, and payroll in the background.

What roles are most commonly outsourced?
Customer support, software development, data analysts, UI/UX designers, video editors, graphic designers, and SEO specialists.

Is THIENTU BPO secure and compliant?
Yes. THIENTU holds internationally recognized certifications (ISO/IEC 27001:2022, ISO 9001:2015) and operates with strict data security protocols.

Final Thoughts

Vietnam is no longer just a cost-saving option—it’s a strategic growth market for global teams. And among the top BPO providers, THIENTU BPO remains unmatched in quality, security, scalability, and trust.

Looking to build or scale your offshore team in Vietnam?
Contact THIENTU BPO to get a custom offshore staffing solution tailored to your business goals.