LEADING BPO SERVICES
& CONTACT CENTER SOLUTIONS
IN VIETNAM

2019 TOP 10 ASEAN QUALITY BRAND WINNER 

9 0 +
Customer Interaction
9 0 +
Web chats
0
Years Experience
0 %
Customer Stratification

BPO SERVICES

WE ARE ONE OF THE LEADING BPO SERVICES PROVIDER IN VIETNAM. WITH OUR 15 YEARS EXPERIENCES IN THE INDUSTRY, WE UNDERSTAND THE GLOBAL AND DOMESTIC MARKET BETTER THAN OTHERS.
BEST QUALITY

CONTACT CENTER SOLUTIONS

WE EQUIP CLIENTS WITH THE FACILITIES, PEOPLE, PROCESS, AND MODERN OMNI-CHANNEL TECHNOLOGIES THAT BUILD VALUE ACROSS EVERY INTERACTION ON ALL CHANNELS.
BEST SERVICES

TELECOMMUNICATION SERVICES

WE HELP CLIENTS WITH EFFECTIVE TECHNICAL SUPPORT AND EXCEPTIONAL CUSTOMER EXPERIENCES AND AT THE SAME TIME, WE SOLVE OUR CUSTOMER PROBLEMS QUICKLY, AND OUR CLIENTS NEVER SUFFER FROM LOSS.
BEST QUALITY

CALL CENTER

USER/SEAT/MONTH THIENTU Cloud Center(24/7) + CRM + Report realtime

TELEMARKETING/TELESALES

USER/SEAT/MONTH THIENTU Cloud Center(24/7) + Outbound telesales + CRM + Outbound + Report realtime

OMNI - CHANNEL

USER/SEAT/MONTH (inbound) THIENTU Cloud Center(24/7) + Omni-Channel (Email, chat, voice, video call, social media…) + CRM + Report realtime

CONTACT CENTER

USER/SEAT/MONTH THIENTU Cloud Center(24/7) + Muti-Channel or Omni-Channel (Email, chat, voice, video call, social media…) + Telemarketing + CRM + Report realtime

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