Privacy Policy

Effective Date: July 1, 2024

Last updated: June 17, 2025, to reflect compliance with Decree No. 13/2023/ND-CP (Vietnam’s Personal Data Protection law).

Information about the website owner

Company Name: THIENTU CO.,LTD
Address: 145B Nguyen Dinh Chinh Street, Ward 11, Phu Nhuan District, Ho Chi Minh City 700000, Vietnam
Phone: (84 28) 7300 2660
Business Registration Certificate number: 0302171851
Email: info@thientu.vn
Website: www.thientu.vn

Personal information protection policy

This Privacy Policy outlines THIENTU CO., LTD’s (“THIEN TU”) commitment to protecting your personal information. It explains what data we collect via the website or third parties, why we collect it, and how we process and protect your personal data.

We may update this policy from time to time based on business needs or legal changes without prior notice. All updates will comply with Vietnamese laws and be posted on our website.

1. What is the purpose of collecting this information?

THIEN TU uses this information in order to:

Improve your experience when using THIEN TU’s website
Manage the services THIEN TU provides
Subgroup the candidates, and classify the clients to serve your needs in a better way
Perform analytics to measure access output, and usage trends as well as understand the demographics of the visitors
Provide personalized content
Remember you when you return to THIEN TU’s website

2. What is the scope of the information collected?

There are 02 types of data that THIEN TU collects:

a) The information Voluntarily Provided by You

When you submit your information via our contact form, we collect your name, email, phone number, and any additional message content. Submission of this form indicates your consent for us to process your data in accordance with this Privacy Policy.

b) Information is Automatically Collected

When you browse our website, we may automatically collect limited technical data such as your IP address, browser type, device information, and usage behavior. This data is gathered through cookies and similar technologies to help us analyze traffic and improve your experience.

Information about how you use THIEN TU’s website (e.g., the pages you click,…)
Information about your device (e.g., your IP address, device type, browser type, network type…)
The frequency with which you access THIEN TU’s website and how long you spend on the website;
The location you access the Internet

THIEN TU collects this information by using transparent and legal ways such as: from your browser or device through the use of cookies, pixel, or similar tracking technology and THIEN TU uses third-party vendors and other partners, such as Google Analytics to collect this information.

These types of technology assist THIEN TU in having a thorough understanding of your behavior, letting THIEN TU know which part of the website you access, which provides an advantage and measures the effect of advertisement and searching on the website. THIEN TU considers information collected by using cookies and other types of technology impersonal information. These information are only used to improve user experience on THIEN TU’s website.

3. How long do we store your information?

THIEN TU will retain the personal information you provide through our website or other official communication channels until you request us to delete it, or as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

4. Who can access your information?

4.1 Google Analytics and Advertising

THIEN TU uses Google Analytics to recognize you and link the devices you use when you access THIEN TU’s website on your browser or mobile device. Google Analytics allows THIEN TU to have a better understanding of how the users interact with THIEN TU’s website and improve the effectiveness of the website.

For more information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, please review Privacy & Terms – Google. You can learn about Google Analytics’ currently available opt-outs by accessing: Google Analytics Opt-out

THIEN TU may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable THIEN TU to use first-party cookies (as the Google Analytics cookies) and third-party cookies together to inform, optimize, and display ads based on your past visits to THIEN TU’s Service. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences

4.2 Online Advertising

THIEN TU permits online advertising networks of a third party, social media networks, or other third-party services, to collect information about your use of THIEN TU’s website so that they may play or display ads that may relate to your interests on THIEN TU’s websites. Typically, though not always, the information THIEN TU shares is provided through cookies or similar tracking technologies, which recognize you and collect the information, e.g., clickstream information, browser type, time and date you visited the site and other information. THIEN TU or online advertising networks use this information to make the advertisements you see online more relevant to your interests. As noted above, depending on your browser or mobile device, you may be able to set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. You may also be able to limit interest-based advertising through the settings on your browser or device. For example, you may be able to opt out of some interest-based advertising on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android).

4.3 External Links

This Website may include links to other websites that are operated by organizations other than THIEN TU. If you access other organizations’ websites using provided links, the others may collect information from you. THIEN TU is not responsible for the content or privacy practices of linked websites or their use.

5. What are your rights?

5.1. Right to be informed: You have the right to be informed about the collection and usage of your personal data, unless otherwise provided for by law.
5.2. Right to give consent: You have the right to give consent to the processing of your personal data, other than cases specified in Article 17 of this Decree.
5.3. Right to access personal data: You have the right to access your personal data in order to look at, rectify or request rectification of your personal data, unless otherwise provided for by law.
5.4. Right to withdraw consent: You have the right to withdraw your consent, unless otherwise provided for by law.
5.5. Right to delete personal data: You have the right to delete or request deletion of your personal data, unless otherwise provided for by law.
5.6. Right to obtain restriction on processing:
- a) You have the right to obtain restrictions on the processing of your personal data unless otherwise provided for by law.
- b) The restriction on the processing of personal data shall be implemented within 72 hours after receiving request of the data subject, and all personal data that the data subject requests the restriction, unless otherwise provided for by law.
5.7. Right to obtain personal data: You have the right to request the Personal Data Controller and the Personal Data Controller-cum-Processor to provide you with your personal data, unless otherwise provided for by law.
5.8. Right to object to processing:
- a) You have the right to object to the Personal Data Controller and the Personal Data Controller-cum-Processor processing his/her personal data in order to prevent or restrict the disclosure of personal data or the use of personal data for advertising and marketing purposes, unless otherwise provided for by law.
- b) The Personal Data Controller and the Personal Data Controller-cum-Processor shall comply with the data subject’s request within 72 hours after receiving the request, unless otherwise provided for by law.
5.9. Right to file complaints, denunciations, and lawsuits: You have the right to file complaints, denunciations, and lawsuits as prescribed by law.
5.10. Right to claim damage: You have the right to claim damage as prescribed by law when there are violations against regulations on the protection of your personal data, unless otherwise agreed by parties or unless otherwise prescribed by law.
5.11. Right to self-protection: You have the right to self-protection according to regulations in the Civil Code, other relevant laws, and this Decree, or request competent agencies and organizations to implement civil right protection methods according to regulations in Article 11 of the Civil Code.

6. How to contact us?

If you have any questions about this Privacy Statement, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@thientu.vn
Phone: (+84)28 7300 2660

7. Cookie Policy

What is a cookie? A Cookie is a small file that our web servers automatically store on your device. Such files allow our website to automatically recognize and remember you. When you visit our website subsequently, we may collect information from you automatically through such Cookies. “Cookie” as used in this cookie policy shall include all similar techniques and technology, including web beacons and log files. A web beacon is a small graphic image or other web programming code (also known as “clear GIFs” or “pixel tags”) that may be included in our web pages and messages.

How we use cookies? We use Cookies in various ways to improve your experience on our website, including:

Understanding how you use our site
Showing you THIEN TU products and services that are relevant to you
Advertisements that are relevant to you

We may allow other organizations to collect user information on our website through Cookies as well. Using Cookies allows other organizations to help us analyze how our website is being used, measure the number of visitors to the website, and display advertising. To accomplish these goals, we may utilize Cookies to communicate information about you to others. Cookies that are used by us are referred to as “first-party Cookies” while those used by our partners are called “third-party Cookies”.

What types of Cookies do we use? We essentially use four different types of Cookies:

Essential Cookies: Cookies that are strictly necessary to provide you with services you have requested. We may use essential cookies to authenticate users and to prevent fraudulent use of user accounts.
Performance Cookies: Cookies that measure how often you visit our website and how you use our website. We use this information to understand how our users interact with our website and to improve our websites for users to have a better experience.
Functional Cookies: Cookies that are used to recognize you and remember your preferences when you return to our site so that we can provide a better-personalized experience to you.
Advertising Cookies: Cookies that collect information about your visit to our website, including what content you have viewed as well as information about your device, Browse patterns, and preferences. These cookies tailor our online marketing to your specific needs and interests.

What are your choices regarding Cookies? If you wish to delete Cookies or instruct your web browser to delete or refuse Cookies, you may take the following actions:

You can manage the Cookies that you allow on your computer through the internet browser that you use and be notified each time a Cookie is stored by your web browser onto your computer.
Most browsers are set to accept Cookies automatically by default. You may change this default setting by activating the setting of your browser to not accept Cookies.

For Advertising Cookies, you can change your third-party cookie preferences for analytical and online marketing purposes by clearing the Cookies in your browser. Please note that in doing so, you may see other advertisements that may not be relevant to you.

Please note, however, that if you delete or refuse Essential, Functional, or Performance Cookies, you might not be able to use all of the features that we offer or store your preferences, and some of our pages might not be properly displayed.

This cookie policy is subject to change from time to time at our sole discretion.