BPO & HR Services
Outbound Call Center
Why Outsource to an Outbound Call Center?
THIENTU BPO Solutions’ outbound call center services help organizations to sell their products or reach out to new and existing customers with poise and professionalism. We has been handling various direct marketing and outbound-related campaigns for 20 years, with existing clients from bank, financial, electronics consumer, E-commerce and telecom industries at the helm. These years of experience in the call center industry is backed by its latest technology infrastructure, rigorous training sessions, quality assurance monitoring and a highly trained call center team. The result is increased sales and improved ROI using the best outbound call center strategies.
THIENTU BPO Solutions frees you from the monotony of outgoing calls. Our agents are professionally skilled and experienced in cold calling and telemarketing. We only hire the best and most qualified candidates who can deal with the demands of work and who are accountable for the campaign’s overall success. Which explains why training your dedicated sales team is minimal.
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Outbound Call Recording Demo
Real-Time Call Recording
INCREASE SELLING TIME FRAME
Spend less time on time-consuming calls. Our professionally trained outbound agents can make their way to the decision maker or the right contact by eliminating negotiations with assistants or receptionists.
CUSTOM-FIT CALL CENTER INFRASTRUCTURE
Our custom-fit outbound contact center solutions aligns with your operations and its nuisances so you can start ASAP
CONSISTENT QUALITY ASSURANCE REVIEW
Achieving only the best results for your campaigns. THIENTU’s QA teams carefully assess every call and document info, areas of improvement, summaries, and detailed statistical reports. Sales team leaders monitor the overall performance of the team with the goal of meeting sales targets. They make sure that each agent contributes to the objective
What We Offer
LEAD GENERATION
WE DELIVER WHAT WE PROMISED, AND ENSURE THAT YOUR CUSTOMERS WILL RECEIVE TRUE PERSONAL CARE AND ATTENTION.
TELESALES
IMPROVE YOUR SALES PROCESS BY INTEGRATING PROACTIVE SELLING THROUGH THE PHONE.
TELEMARKETING
GENERATE THE INTEREST OF YOUR MARKET AND GET MORE LEADS.
APPOINTMENT SETTING
NCREASE YOUR CHANCES OF CLOSING MORE DEALS BY USING OUR APPOINTMENT SETTING SERVICES.
DATA VERIFICATION
DATA VERIFICATION BY ONLINE RESEARCH, PHONE OR MAIL.
MARKET RESEARCH
EFFECTIVE SUPPORT FOR MARKET RESEARCH COMPANIES THAT NEED COMPREHENSIVE INSIGHTS FOR THEIR TARGET DEMOGRAPHICS.
COLLECTION REMINDERS
OUR EXPERIENCED AND SKILLED AGENTS WILL REMIND YOUR CLIENTS TO SETTLE UNPAID BILLS ON TIME.
MEDICAL REMINDERS
GENERAL REMIND FOR YOUR CUSTOMERS ABOUT THEIR UPCOMING APPOINTMENTS.
We Are Here To Help You With Any
Questions You May Have
An inbound contact center service is a call center service that receives incoming calls from customers. It includes answering service, chat support, order processing, reservation, tech support, and email.
THIENTU BPO Solutions specializes in delivering inbound customer care. Our customized solutions result in a higher customer satisfaction score and increased sales
For 20 years, THIENTU BPO Solutions has been providing excellent inbound contact center services. Contact us to receive a 60-min consultation for FREE.
- Inbound Sales
- Chat Outsourcing
- Mobile App Customer Support
- Virtual Receptionist
- Billing Inquiry
- Insurance Claim Processing
- Direct Response Support
- Dispatch Services
- E-Commerce Call Center
- Email Support Outsourcing
- Inquiry Handling
- IVR Support
- Medical Answering Services
- After Hours Call Center Services
OUR Valued Customers
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