We Deliver Powerful Business Outcome

A pioneer in exceptional customer care and support, THIENTU is a leading provider of multichannel demand generation and customer engagement services for Global and local companies. We help our brand partners optimize the lifetime value of customer relationships by building an intelligent customer experience that attracts, converts, engages and retains customers.

THIENTU continues evolving to achieve a singular mission: to help people, one caring interaction at a time. The innovative brands we call family are partners who share our mission and core values. Their expertise uniquely positions THIENTU to help your business stay ahead of the competition and create a connected, intelligent customer experience. By partnering with THIENTU, you receive the full benefit of this evolution, with access to our end-to-end solutions in process automation, marketing, sales and customer care .

We can provide the teams, systems, and technology you need to streamline and optimize all phases of your customer journey. We do this while elevating the moments that matter most with exceptional one-on-one support — because no matter how much technology advances, people will always be at the heart of your business and ours.

THIENTU WAS ESTABLISHED IN 2000 IN HO CHI MINH CITY, VIETNAM WITH THE FIRST STARTED BY TARGETING MAIN SERVICE IN THE CONSTRUCTION AND INSTALLATION OF OPTICAL TRANSMISSION AND TRANSMISSION NETWORK WITH 6 EMPLOYEES.

2000

ESTABLISHED

AFTER FEW YEARS OF OPERATION, THIENTU HAD MADE THE FIRST REMARK ON PROVIDING CALL CENTER SERVICES FOR LEADING MOBILE FIRMS IN VIETNAM, MOBIFONE AND VINAPHONE WITH 150 OPERATORS.

2004

FIRST CALL CENTER

CONTINUALLY, THIENTU PARTICIPATED IN THE INSTALLATION OF TRANSMITTING AND SWITCHING STATIONS TELECOM COMPANIES IN VIETNAM.

2007

CONTACT CENTER SOLUTIONS

THIENTU STARTED TO PROVIDE CONTACT CENTER SERVICES FOR VINAPHONE MOBILE INFORMATION CENTER.

2008

CONTACT CENTER SERVICE

CUSTOMER CONTACT CENTER FOR MOBIFONE AND VINAPHONE WITH 500 CALL AGENTS. NOT THAT ONLY, THE COMPANY JOINED IN THE PROJECTS FOR MOBIFONE AND VINAPHONE PARTNERS IN THE SOUTH OF VIETNAM TO SET UP AND INSTALL HARDWARE AND SOFTWARE, COMMISSIONING, MAINTENANCE, TECHNOLOGY SOLUTIONS OF 2G, 3G NETWORK.

2009

CUSTOMER CONTACT CENTER FOR VIETNAMOBILE.

2010

CONTACT CENTER SERVICE

A MAJOR EXPANSION OF THIENTU WHEN THE COMPANY BEGAN TO PROVIDE INSURANCE CONSULTING SERVICES IN THE UNITED STATES.

2014

OFFSHORE OUTSOURCING

CUSTOMER CONTACT CENTER FOR SAMSUNG VIETNAM, LAZADA AND VIETNAM SATELLITE DIGITAL TELEVISION (K+). AND INSURANCE CONSULTANCY SERVICES IN VIETNAM.

2016

INTERNATIONAL STANDARDS CONTACT CENTER

DATA ENTRY SERVICES FOR LOGISTICS COMPANY IN SINGAPORE. AT THE SAME TIME THINETU FN WAS OFFICIALLY OPENED FOR FINANCIAL CONSULTANT SERVICES.

2017

NEARSHORE OUTSOURCING & WIN EXCELLENT BRAND 2017

CONTINUE OFFER CUTTING-EDGE OUTSOURCING SERVICES FOR GLOBAL AND LOCAL COMPANIES

2020

20 YEARS ANNIVERSARY

“Our vision is to put people first and always by providing our employees with predictable career and personal pathways that are engaging, educational, and empowering, while providing our partners with innovative best-in-class solutions.”