BPO & HR Services
Offshore Staffing Roles in Vietnam with THIENTU BPO
Scaling your team doesn't have to mean increasing your cost base. At THIENTU BPO, we connect global companies with top offshore talent in Vietnam across IT, customer service, creative, finance, and back-office roles. Our fully managed staffing model provides reliable, scalable, and cost-efficient remote workforce solutions.
Why Vietnam for Offshore Staffing?
Vietnam has become a leading destination for offshore outsourcing due to its skilled labor force, language capabilities, cost advantages, and strong work ethic. Whether you’re building a dedicated support team, scaling software development, or outsourcing business processes, THIENTU BPO helps you hire with confidence.
Most Popular Offshore Staffing Roles in Vietnam Across Industries
THIENTU BPO sources and manages full-time offshore professionals for a wide range of roles:
1. Information Technology & Engineering
| Role Category | Example Positions |
|---|---|
| Front-End Development | Front-End Developer, React Developer, Angular Developer, JavaScript Developer |
| Back-End Development | Back-End Developer, PHP Developer, Node.js Developer, Ruby on Rails Developer |
| Full-Stack & Frameworks | Full-Stack Developer, MERN Stack Developer, Laravel Developer, .NET Developer |
| Mobile & App Development | iOS Developer, Android Developer, Mobile Developer, Flutter Developer |
| Web & Platform Dev | Web Designer, Website Developer, Webflow Developer, Shopify Developer, Wordpress Developer, Bubble Developer |
| Cloud & DevOps | DevOps Engineer, AWS Developer, Azure Developer, Cloud Developer, Google Cloud Developer |
| Data & AI | Data Analyst, Data Engineer, Data Scientist, AI Developer, Machine Learning Engineer, Power BI Developer |
| QA & Testing | QA Engineer, Test Automation Engineer |
| Support & Infrastructure | IT Support Specialist, System Admin, Help Desk Specialist |
| Other Engineering Roles | Prompt Engineer, Product Manager, Project Manager, Cybersecurity Analyst, ERP Developer, API Developer, ETL Developer, Software Engineer |
2. Design & Digital
| Role Category | Example Positions |
|---|---|
| UI/UX & Product Design | UI/UX Designer, Product Designer |
| Graphic & Brand Design | Graphic Designer, Illustrator, Logo Designer, Photoshop Editor, CAD Designer |
| Motion & 3D Animation | Motion Designer, Animation Artist, 3D Modeler |
| Video & Media | Video Editor, Creative Director |
| Creative Technology | ChatGPT Developer, Virtual Reality Developer |
3. Customer Experience & Support
| Role Category | Example Positions |
|---|---|
| Customer Service & CX | Inbound/Outbound Call Center Agents, Live Chat and Email Support, Retention Agents |
| Multilingual & Bilingual | Bilingual Customer Service Rep, Customer Support Rep, Multilingual CX Agents |
| Support Specialists | Customer Success Manager, Help Desk Specialist, IT Support Specialist |
4. Finance & Accounting
| Role Category | Example Positions |
|---|---|
| General Accounting | Accountant, Bookkeeper, Staff Accountant |
| AP/AR & Revenue | Accounts Payable Specialist, Accounts Receivable Specialist, Revenue Accountant |
| Payroll & Tax | Payroll Specialist, Tax Accountant, QuickBooks Expert |
| Executive Finance | CFO, Controller, Finance Manager |
| Financial & Credit Analysis | Financial Analyst, Investment Analyst, Credit Analyst, Private Equity Analyst, Treasury Analyst |
5. Marketing & eCommerce
| Role Category | Example Positions |
|---|---|
| Digital Marketing | Digital Marketing Specialist, Growth Marketing Manager, Email Marketing Specialist |
| SEO & Paid Media | SEO Manager, SEO Specialist, Google Ads Expert, Programmatic Marketing Specialist, Local SEO Expert |
| Content Creation | Content Writer, Copywriter, SEO Copywriter, Content Creator, Social Media Manager |
| Marketing Operations | Marketing Assistant, Marketing Automation Specialist, Product Marketing Manager |
| CRM & Strategy | Salesforce Admin, Salesforce Consultant, Salesforce Manager, Brand Manager, CMO, Head of Marketing |
| Design for Marketing | Graphic Designer, Logo Designer, Illustrator, Media Buyer |
| Sales Enablement | BDR, SDR, Sales Rep, Inbound Sales Rep, Outbound Sales Rep, Appointment Setter |
| eCommerce Admin | Product Listing Specialist, CMS Admin (via integrated roles in platform development) |
6. Administrative & Back Office
| Role Category | Example Positions |
|---|---|
| Virtual & Executive Assistants | Virtual Assistant, Executive Assistant, Scheduling Assistant, Administrative Assistant |
| Data Management | Data Entry Operator, Data Analyst, Document Processing Specialist |
| Operational Support | Project Manager, Business Analyst, Operations Analyst, Logistics Analyst, Excel Expert |
| People, Legal & Events | HR Generalist, Legal Analyst, Event Coordinator, Supply Chain Analyst |
| Translation & Localization | Translator |
Work with Dedicated Full-Time Remote Staff
Our offshore professionals operate as embedded members of your team. We manage recruitment, HR, onboarding, and ongoing support—so you can focus on performance and growth. You retain full visibility and control while benefiting from our operational infrastructure.
Certified Security and Service Quality
As a trusted outsourcing provider for over 20 years, THIENTU BPO has built its reputation on professionalism, reliability, and long-term client success.
We are proud to maintain internationally recognized certifications:
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ISO/IEC 27001:2022 – Information Security Management System
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ISO 27001:2013 – Customer Contact Center Data Security
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ISO 9001:2015 – Quality Management System
These certifications ensure that your customer data, internal workflows, and intellectual property are handled with the highest levels of security and compliance.
Trusted by Global Brands
THIENTU BPO is recognized by leading companies for delivering outstanding offshore staffing services. We were honored by Samsung as a Top Global Performer in Call and Chat NPS for our excellence in customer contact center operations.
This award reflects our ability to meet world-class standards across multiple functions, from support to technical delivery.
Why Companies Choose THIENTU BPO
Businesses worldwide partner with THIENTU BPO because we provide:
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Fast access to top talent in Vietnam
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ISO-certified data security and operational excellence
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Cost savings of up to 60% compared to in-house hiring
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Fully managed onboarding, HR, and performance support
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Flexible engagement models (full-time, project-based, multilingual)
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A proven BPO partner with two decades of success
Explore how we’ve helped other businesses successfully build offshore teams:
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THIENTU BPO & Samsung Vina: A 6-Year Strategic Partnership in Customer Contact Center Excellence
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Case Study: Detailed Example of Process Improvement Through Root Cause Analysis (RCA)
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Case Study: From Zero to 60+: Launching a Contact Center for Ride-Hailing & Food Delivery
Get Started Today
Ready to grow your team offshore with security, speed, and scale? THIENTU BPO offers the infrastructure, experience, and talent to help your business thrive in any market condition.
Contact THIENTU BPO to learn more about building your offshore team in Vietnam.
Build a dedicated offshore Excel expert team in Vietnam. THIENTU BPO helps you hire skilled professionals for data analysis, reporting, and Excel automation to boost productivity and reduce costs.
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