Hire Salesforce Admins in Vietnam | Offshore Staffing by THIENTU BPO

Salesforce is one of the most powerful customer relationship management (CRM) tools used by businesses to streamline processes, improve customer interactions, and drive sales growth. Salesforce Administrators (Salesforce Admins) play a key role in ensuring that this powerful tool is optimized, configured, and customized to meet business needs. They are responsible for managing the Salesforce environment, customizing workflows, and ensuring data integrity. However, hiring experienced Salesforce Admins locally can be expensive and time-consuming, especially when you need to scale your operations.

Vietnam offers a cost-effective and skilled talent pool of Salesforce Admins proficient in CRM management, Salesforce customization, and process optimization. THIENTU BPO helps businesses build dedicated offshore Salesforce Admin teams in Vietnam—fully integrated, efficient, and supported to help you maximize the value of your Salesforce investment.

What Is a Salesforce Admin?

A Salesforce Admin is responsible for the configuration, customization, and management of Salesforce CRM. They handle tasks such as setting up user profiles, creating and modifying workflows, generating reports, maintaining data integrity, and managing system updates. They are also responsible for supporting end-users, troubleshooting issues, and ensuring that Salesforce runs smoothly. Salesforce Admins play a crucial role in optimizing business processes, improving team productivity, and ensuring that the CRM system aligns with business goals.

Why Hire Salesforce Admins in Vietnam?

Vietnam has become a leading destination for global outsourcing across a wide range of roles — from technical and creative to customer-facing and back-office functions. Here’s why companies worldwide are choosing Vietnam:

• Skilled and Educated Workforce
  Vietnam offers a large pool of highly educated professionals with expertise in Salesforce CRM, data management, and process optimization.

• English Proficiency and Global Readiness
  Many professionals are fluent in English and familiar with Western business practices, ensuring smooth communication and collaboration.

• Cost-Effective Talent Solutions
  Vietnam offers highly skilled Salesforce Admins at a fraction of the cost compared to traditional outsourcing markets like India, the Philippines, and Western countries.

• Supportive Business Environment
  The Vietnamese government actively supports the IT, BPO, and digital services sectors, making it easier to build and scale offshore teams.

• Time Zone Flexibility
  With working hours that overlap with APAC, Europe, and North America, Vietnam enables real-time collaboration across global teams.

Salesforce Admin Roles You Can Hire

• Junior Salesforce Admin

• Senior Salesforce Admin

• Salesforce CRM Specialist

• Salesforce System Administrator

• Salesforce Process Automation Specialist

• Salesforce Reports & Dashboards Specialist

What Your Offshore Salesforce Admin Can Support

• Configuring and customizing Salesforce environments, including setting up users, permissions, and profiles

• Managing and optimizing Salesforce processes, including automation, workflows, and approval processes

• Maintaining data integrity by ensuring the quality and accuracy of data in the CRM system

• Creating custom reports and dashboards to provide valuable insights into business performance

• Providing end-user support, troubleshooting, and resolving system issues

• Handling Salesforce updates and system enhancements to keep the platform aligned with business needs

• Collaborating with sales, marketing, and customer service teams to ensure CRM alignment with business goals

• Training users on best practices and how to leverage Salesforce effectively

Hire Salesforce Admins with the Right Skills

• Strong experience with Salesforce configuration, customization, and administration

• Proficiency in Salesforce Lightning, Classic, and Force.com

• Experience with Salesforce automation tools like Process Builder, Workflow Rules, and Flow Builder

• Knowledge of Salesforce Reports & Dashboards and creating custom reports

• Ability to maintain data integrity and clean up duplicate records

• Familiarity with Salesforce security and access management

• Experience in managing Salesforce integrations with other business tools (e.g., marketing automation, customer service platforms)

• Strong communication skills to collaborate with cross-functional teams and support end-users

• Salesforce certification (e.g., Salesforce Certified Administrator) is a plus

Salary Comparison Table: Vietnam vs USA vs Singapore

Note: Salary ranges are estimates based on publicly available data and recruitment market reports as of June 2025. Sources include Glassdoor, and Robert Walters.

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Why Hire Salesforce Admins in Vietnam with THIENTU BPO

• Award-Winning Excellence: Proud recipient of the Samsung Top Global Performance Award for Call Chat NPS in Customer Contact Center, reflecting our commitment to outstanding service quality and client satisfaction.

• Experienced Team: Extensive expertise in quickly establishing and integrating offshore teams tailored to client-specific needs.

• Quality and Security: Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring reliable and secure staffing solutions.

• Comprehensive Support: Full administrative, HR, payroll, and IT infrastructure support, enabling you to focus solely on strategic management.

• Rapid Implementation: Proven ability to recruit and onboard dedicated teams in record time.

• Flexible and Scalable Solutions: Adaptable staffing models that can scale seamlessly with your business growth.

• Transparent SLAs: We commit to clear service-level agreements ensuring accountability and consistent delivery.

Sample Job Description – Offshore Salesforce Admin

Key Responsibilities:

• Configure and customize Salesforce CRM based on business requirements

• Create and manage user profiles, permissions, and access levels

• Maintain data integrity by performing data cleanses and implementing validation rules

• Develop and manage custom reports, dashboards, and analytics to provide business insights

• Automate workflows and processes using tools such as Process Builder, Workflow Rules, and Flow Builder

• Provide end-user training, support, and troubleshooting

• Oversee Salesforce system updates and integrate with other business tools as needed

• Collaborate with other departments to ensure the system meets organizational needs

Essential Skills & Qualifications:

• 3+ years of experience as a Salesforce Admin

• Strong knowledge of Salesforce configuration, automation, and security features

• Experience with Salesforce Lightning, Classic, and Force.com

• Proficiency with Salesforce Reports & Dashboards

• Familiarity with Salesforce integration and data migration processes

• Salesforce Administrator certification (ADM 201) or equivalent certification

• Strong problem-solving and analytical skills

• Excellent communication skills and the ability to work cross-functionally with teams

FAQs

How do you evaluate Salesforce Admin candidates?

We evaluate candidates based on their Salesforce configuration and administration experience, including their ability to customize Salesforce to meet business needs, automate processes, and manage data integrity. We also assess their proficiency with Salesforce tools and their ability to provide end-user support.

Can offshore Salesforce Admins handle complex Salesforce environments?

Yes, our offshore Salesforce Admins have experience working with complex Salesforce environments, including customization, integration, and large-scale data management.

What tools do offshore Salesforce Admins use?

Our Salesforce Admins are proficient in Salesforce tools such as Process Builder, Workflow Rules, Flow Builder, and Salesforce Reports & Dashboards. They are also experienced with CRM tools and data integration platforms.

How quickly can I hire an offshore Salesforce Admin?

You can receive a shortlist of qualified candidates in 5–7 business days. Once selected, onboarding and integration can begin immediately with full support from THIENTU BPO.

How do you ensure the quality of Salesforce work from offshore teams?

THIENTU ensures regular performance tracking, feedback, and ongoing collaboration to ensure that our offshore Salesforce Admins meet or exceed expectations for system management, data integrity, and process optimization.

Ready to Maximize Your Salesforce CRM with Offshore Expertise?
THIENTU BPO helps you hire skilled, cost-effective Salesforce Admins in Vietnam—ready to manage and optimize your Salesforce environment to drive business efficiency and success. Contact us today to start building your offshore Salesforce team.