Hire Sales Development Representatives (SDRs) in Vietnam | Offshore Staffing by THIENTU BPO

Sales Development Representatives (SDRs) are crucial to any sales team, serving as the first point of contact with potential customers and qualifying leads before they are passed on to the sales team. They are responsible for outreach, prospecting, and qualifying leads to ensure that the sales team focuses on high-quality opportunities. However, hiring experienced SDRs locally can be both time-consuming and costly.

Vietnam offers a strategic and cost-effective solution, with a growing pool of skilled SDRs proficient in generating high-quality leads. THIENTU BPO helps businesses build dedicated, offshore SDR teams in Vietnam—fully integrated, efficient, and supported to help you scale your sales efforts and drive consistent growth.

What Is a Sales Development Representative (SDR)?

A Sales Development Representative (SDR) is responsible for generating new business opportunities by reaching out to potential leads and qualifying them for further engagement with the sales team. SDRs use various methods such as cold calling, email outreach, and social selling to initiate contact, build relationships, and determine whether prospects are a good fit for the company’s products or services. Their ultimate goal is to convert leads into sales-qualified prospects and set appointments for the sales team to close deals.

Why Hire Sales Development Representatives (SDRs) in Vietnam?

Vietnam has become a leading destination for global outsourcing across a wide range of roles — from technical and creative to customer-facing and back-office functions. Here's why companies worldwide are choosing Vietnam:

• Skilled and Educated Workforce
  Vietnam offers a large pool of highly educated professionals with strong communication and sales skills, capable of driving high-quality lead generation and prospecting efforts.

• English Proficiency and Global Readiness
  Many professionals are fluent in English and familiar with Western business culture, ensuring smooth communication and collaboration.

• Cost-Effective Talent Solutions
  Vietnam offers highly skilled SDRs at a fraction of the cost compared to traditional outsourcing markets like India, the Philippines, and Western countries.

• Supportive Business Environment
  The Vietnamese government actively supports the IT, BPO, and digital services sectors, making it easier to build and scale offshore teams.

• Time Zone Flexibility
  With working hours that overlap with APAC, Europe, and North America, Vietnam enables real-time collaboration across global teams.

SDR Roles You Can Hire

• Lead Generation Specialists

• Inside Sales Representatives

• B2B Sales Development Representatives

• Outbound SDRs

• Inbound SDRs

• Account Development Representatives (ADR)

What Your Offshore SDR Can Support

• Identifying and reaching out to potential leads through cold calling, email outreach, and LinkedIn

• Qualifying leads by understanding their needs and determining whether they are a good fit for the company’s products or services

• Setting up appointments for Account Executives or sales teams to conduct further discussions and close deals

• Nurturing relationships with prospects to keep them engaged through regular follow-ups

• Managing CRM systems and maintaining accurate records of interactions and prospect data

• Collaborating with marketing teams to refine lead generation strategies and improve lead quality

• Conducting market research to identify new leads and potential opportunities

Hire SDRs with the Right Skills

• Excellent communication and interpersonal skills

• Proven experience in lead generation and outbound sales tactics (cold calling, emailing, social selling)

• Proficiency with CRM software (Salesforce, HubSpot, Zoho) and sales enablement tools

• Strong research skills to identify and target potential prospects

• Ability to engage prospects and qualify them effectively

• Self-motivated, results-driven, and able to meet or exceed KPIs and sales targets

• Strong time management skills and the ability to work independently or within a team

• Ability to handle objections and adapt communication styles to different buyer personas

Salary Comparison Table: Vietnam vs USA vs Singapore

Note: Salary ranges are estimates based on publicly available data and recruitment market reports as of June 2025. Sources include Glassdoor, VietnamWorks, and Robert Walters.

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Why Hire SDRs in Vietnam with THIENTU BPO

• Award-Winning Excellence: Proud recipient of the Samsung Top Global Performance Award for Call Chat NPS in Customer Contact Center, reflecting our commitment to outstanding service quality and client satisfaction.

• Experienced Team: Extensive expertise in quickly establishing and integrating offshore teams tailored to client-specific needs.

• Quality and Security: Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring reliable and secure staffing solutions.

• Comprehensive Support: Full administrative, HR, payroll, and IT infrastructure support, enabling you to focus solely on strategic management.

• Rapid Implementation: Proven ability to recruit and onboard dedicated teams in record time.

• Flexible and Scalable Solutions: Adaptable staffing models that can scale seamlessly with your business growth.

• Transparent SLAs: We commit to clear service-level agreements ensuring accountability and consistent delivery.

Sample Job Description – Offshore SDR

Key Responsibilities:

• Identify and qualify new leads through cold calling, email outreach, and LinkedIn

• Research and target potential clients using various sales intelligence tools

• Maintain and update lead data in CRM systems (Salesforce, HubSpot, etc.)

• Set up appointments for Account Executives or sales teams to engage in deeper conversations

• Nurture relationships with prospects and keep them engaged throughout the sales cycle

• Achieve or exceed sales targets and KPIs related to lead generation and conversion

• Provide feedback to the marketing team on lead quality and campaign effectiveness

Essential Skills & Qualifications:

• 1–2 years of experience in sales development, lead generation, or inside sales

• Excellent communication skills, both written and verbal

• Familiarity with CRM tools (Salesforce, HubSpot, Zoho) and sales automation tools

• Strong research and prospecting skills

• Ability to handle objections and engage prospects in meaningful conversations

• Motivated by targets and results, with a track record of success

• Ability to work independently and as part of a remote team

FAQs

How do you evaluate SDR candidates?

We evaluate candidates based on their experience in lead generation, cold calling, email outreach, and CRM proficiency. We also assess their ability to qualify leads effectively and engage in meaningful conversations with prospects.

Can offshore SDRs handle large volumes of leads?

Yes, our offshore SDRs are trained to handle high volumes of leads while maintaining quality interactions and ensuring that prospects move smoothly through the sales funnel.

What tools do offshore SDRs use?

Our SDRs are proficient in CRM tools such as Salesforce, HubSpot, and Zoho, as well as sales intelligence tools and email outreach platforms.

How quickly can I hire an offshore SDR?

You can receive a shortlist of qualified candidates in 5–7 business days. Once selected, onboarding can begin immediately with full support from THIENTU BPO.

How do you ensure the quality of SDR work?

THIENTU ensures regular performance tracking, coaching, and feedback to make sure our offshore SDRs meet or exceed sales targets and deliver results aligned with your business goals.

Ready to Scale Your Lead Generation Efforts?
THIENTU BPO helps you hire skilled, cost-effective Sales Development Representatives in Vietnam—ready to generate high-quality leads, nurture relationships, and drive sales growth. Contact us today to start building your offshore SDR team.