Hire Outbound Sales Representatives in Vietnam | Offshore Staffing by THIENTU BPO

Outbound sales representatives are the frontline warriors in driving business growth, responsible for reaching out to potential clients, generating leads, and closing deals. They play a crucial role in boosting sales, expanding market reach, and increasing revenue. However, hiring experienced outbound sales talent locally can be costly, particularly in competitive job markets.

Vietnam offers an excellent offshore solution, with a growing pool of skilled, English-speaking sales professionals experienced in lead generation and sales techniques. THIENTU BPO helps companies build dedicated offshore outbound sales teams in Vietnam—fully integrated, efficient, and supported to drive measurable results and business growth.

What Is an Outbound Sales Representative?

An Outbound Sales Representative is responsible for initiating contact with potential customers through various channels such as cold calling, email outreach, and social selling. They work to identify and qualify leads, pitch products or services, and convert prospects into paying customers. Outbound sales reps are often the first point of contact for new clients, making their role vital in the sales process.

Why Hire Outbound Sales Representatives in Vietnam?

Vietnam has become a leading destination for global outsourcing across a wide range of roles — from technical and creative to customer-facing and back-office functions. Here's why companies worldwide are choosing Vietnam:

• Skilled and Educated Workforce
  Vietnam offers a large pool of talented, university-educated professionals with strong sales skills and business acumen.

• English Proficiency and Global Readiness
  Many professionals are fluent in English and familiar with Western work culture, ensuring smooth communication and collaboration.

• Cost-Effective Talent Solutions
  Vietnam offers highly skilled outbound sales professionals at a fraction of the cost compared to traditional outsourcing markets like India and the Philippines.

• Supportive Business Environment
  The Vietnamese government actively supports the IT, BPO, and digital services sectors, making it easier to build and scale offshore teams.

• Time Zone Flexibility
  With working hours that overlap with APAC, Europe, and North America, Vietnam enables real-time collaboration across global teams.

Outbound Sales Representative Roles You Can Hire

• Lead Generation Specialists

• Cold Callers

• Sales Development Representatives (SDRs)

• Inside Sales Representatives

• Account Executives

• Sales Team Leaders

What Your Offshore Outbound Sales Rep Can Support

• Cold calling and outbound email outreach to generate new leads

• Qualifying leads and setting appointments for the sales team

• Managing customer relationships and maintaining regular follow-up communication

• Developing and delivering sales pitches to potential clients

• Tracking and reporting on sales metrics, KPIs, and progress

• Collaborating with the sales and marketing teams to align strategies

Hire Outbound Sales Representatives with the Right Skills

• Strong communication and persuasion skills

• Experience in cold calling, email outreach, and social selling

• Familiarity with CRM software like Salesforce, HubSpot, or Zoho

• Ability to understand customer needs and tailor sales pitches accordingly

• Self-motivated and results-driven with the ability to work independently

• Proficient in lead qualification, objection handling, and closing sales

Salary Comparison Table: Vietnam vs USA vs Singapore

Note: Salary ranges are estimates based on publicly available data and recruitment market reports as of June 2025. Sources include Glassdoor, VietnamWorks, and Robert Walters.

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Why Hire Outbound Sales Representatives in Vietnam with THIENTU BPO

• Award-Winning Excellence: Proud recipient of the Samsung Top Global Performance Award for Call Chat NPS in Customer Contact Center, reflecting our commitment to outstanding service quality and client satisfaction.

• Experienced Team: Extensive expertise in quickly establishing and integrating offshore teams tailored to client-specific needs.

• Quality and Security: Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring reliable and secure staffing solutions.

• Comprehensive Support: Full administrative, HR, payroll, and IT infrastructure support, enabling you to focus solely on strategic management.

• Rapid Implementation: Proven ability to recruit and onboard dedicated teams in record time.

• Flexible and Scalable Solutions: Adaptable staffing models that can scale seamlessly with your business growth.

• Transparent SLAs: We commit to clear service-level agreements ensuring accountability and consistent delivery.

Sample Job Description – Offshore Outbound Sales Representative

Key Responsibilities:

• Conduct cold calls and email outreach to generate qualified leads

• Qualify prospects and schedule appointments for the sales team

• Develop and deliver persuasive sales pitches tailored to customer needs

• Track and report on sales performance, pipeline, and KPIs

• Follow up on leads and maintain ongoing communication to drive conversion

• Collaborate with the marketing team to refine lead generation strategies

Essential Skills & Qualifications:

• 2+ years of experience in outbound sales or lead generation

• Strong communication, negotiation, and persuasion skills

• Proficiency in CRM software (Salesforce, HubSpot, Zoho, etc.)

• Ability to work independently and manage a sales pipeline effectively

• Results-driven with a focus on hitting and exceeding targets

• Excellent written and verbal English skills

FAQs

How do you assess the skills of Outbound Sales Representatives?

We evaluate candidates based on their experience in cold calling, email outreach, and sales pitch delivery. We also assess their ability to qualify leads, handle objections, and close deals. Additionally, we evaluate their proficiency with CRM tools.

Can offshore Outbound Sales Representatives handle high-volume cold calling?

Yes. Many of our candidates have experience handling high-volume outbound calling campaigns and are skilled at maintaining energy and focus over long calls.

How do you ensure quality in outbound sales performance?

We provide ongoing monitoring, performance tracking, and feedback to ensure that offshore Outbound Sales Representatives meet sales targets and deliver quality results.

How soon can I onboard an offshore Outbound Sales Representative?

You can receive a shortlist of qualified candidates in 5–7 business days. Once selected, onboarding can begin immediately with full support from THIENTU BPO.

How secure is our customer data with offshore teams?

THIENTU adheres to strict data protection standards and is ISO/IEC 27001:2022 certified, ensuring that your customer data is handled with the highest level of security and confidentiality.

Ready to Boost Your Sales Performance?
THIENTU BPO helps you hire skilled Outbound Sales Representatives in Vietnam—cost-effective, reliable, and ready to drive lead generation, improve conversion rates, and increase revenue. Contact us today to start building your offshore sales team.