Hire Operations Analysts in Vietnam | Offshore Staffing by THIENTU BPO

Operations analysts are critical to business performance—identifying inefficiencies, solving problems with data, and streamlining internal processes. They support smarter decisions and greater agility by analyzing workflows, forecasting trends, and implementing improvements. However, local hiring for analytical roles can be costly, slow, and limited by a competitive job market.

Vietnam offers a high-quality, cost-effective alternative with a fast-growing pool of data-savvy professionals experienced in business operations. THIENTU BPO helps companies build offshore operations analyst teams in Vietnam—tailored to your processes, trained to your tools, and supported to ensure seamless integration and performance.

What Is an Operations Analyst?

An operations analyst is a data-focused professional who helps organizations improve internal efficiency by analyzing processes, identifying trends, and recommending improvements. They work closely with departments like finance, supply chain, HR, or sales to evaluate performance metrics, generate reports, and optimize resource use. Operations analysts play a key role in supporting decision-making, cost savings, and productivity.

Why Hire Operations Analysts in Vietnam?

Vietnam has become a leading destination for global outsourcing across a wide range of roles — from technical and creative to customer-facing and back-office functions. Here's why companies worldwide are choosing Vietnam:

• Skilled and Educated Workforce
  Vietnam offers a large pool of young, university-educated professionals who are adaptable and capable across industries.

• English Proficiency and Global Readiness
  Many professionals are fluent in English and familiar with Western work culture, ensuring smooth communication and collaboration.

• Cost-Effective Talent Solutions
  Vietnam offers highly skilled professionals at lower operational costs than traditional outsourcing markets like India and the Philippines.

• Supportive Business Environment
  The Vietnamese government actively supports the IT, BPO, and digital services sectors, making it easier to build and scale offshore teams.

• Time Zone Flexibility
  With working hours that overlap with APAC, Europe, and North America, Vietnam enables real-time collaboration across global teams.

Operations Analyst Roles You Can Hire

• Business Operations Analyst

• Financial Operations Analyst

• Supply Chain Operations Analyst

• Sales & Marketing Operations Analyst

• Workforce/Capacity Planning Analyst

• Data Reporting and Visualization Specialist

What Your Offshore Operations Analysts Can Support

• Collect and interpret business performance data from multiple departments

• Analyze workflows and identify inefficiencies or bottlenecks

• Build dashboards and reports using tools like Excel, Power BI, or Tableau

• Support budgeting, forecasting, and resource planning

• Monitor KPIs and create performance improvement recommendations

• Assist with process documentation, SOPs, and cross-functional coordination

Hire Operations Analysts with the Right Skills

• Advanced Excel and data analysis skills (SQL, BI tools, etc.)

• Strong business acumen and critical thinking

• Experience with ERP, CRM, and operational software (e.g., SAP, Salesforce)

• Clear communication and presentation of complex data

• Detail-oriented and methodical problem-solving approach

• Fluent English and remote collaboration readiness

Salary Comparison Table: Vietnam vs USA vs Singapore

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Why Hire Operations Analysts in Vietnam with THIENTU BPO

• Award-Winning Excellence: Proud recipient of the Samsung Top Global Performance Award for Call Chat NPS in Customer Contact Center, reflecting our commitment to outstanding service quality and client satisfaction.

• Experienced Team: Extensive expertise in quickly establishing and integrating offshore teams tailored to client-specific needs.

• Quality and Security: Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring reliable and secure staffing solutions.

• Comprehensive Support: Full administrative, HR, payroll, and IT infrastructure support, enabling you to focus solely on strategic management.

• Rapid Implementation: Proven ability to recruit and onboard dedicated teams in record time.

• Flexible and Scalable Solutions: Adaptable staffing models that can scale seamlessly with your business growth.

• Transparent SLAs: We commit to clear service-level agreements ensuring accountability and consistent delivery.

Sample Job Description: Operations Analyst

Key Responsibilities:

• Analyze operational data and report on KPIs across departments

• Identify inefficiencies and suggest process improvements

• Create and maintain dashboards using Excel, Power BI, or similar tools

• Support planning, forecasting, and budgeting activities

• Assist with SOP documentation and workflow mapping

• Collaborate with stakeholders to track initiatives and measure outcomes

Essential Skills & Qualifications:

• Bachelor’s degree in business, operations, finance, or a related field

• 2+ years of experience in operations analysis or business support

• Advanced Excel skills; familiarity with SQL, Tableau, or Power BI preferred

• Strong analytical and problem-solving capabilities

• Excellent English communication and reporting skills

• Self-driven and dependable in a remote working environment

FAQs

What types of business functions can operations analysts support?

Our analysts support departments such as finance, HR, sales, logistics, customer service, and supply chain—helping streamline processes and improve performance across the board.

What tools do your analysts typically use?

We match candidates based on your toolset. Common platforms include Excel, SQL, Power BI, Tableau, Google Workspace, SAP, NetSuite, and more.

Can operations analysts work across different time zones?

Yes. We provide flexible schedules and can align working hours to match your preferred business hours in APAC, EMEA, or North America.

How do you ensure the analysts are qualified?

We evaluate candidates through data analysis tests, case studies, and interviews to confirm they have the technical and business skills required.

How is data handled securely with offshore teams?

We are ISO/IEC 27001:2022 certified and enforce strict data privacy protocols, secure infrastructure, and confidentiality agreements with all team members.

Ready to optimize operations with offshore analyst talent?
Partner with THIENTU BPO to hire skilled operations analysts in Vietnam—data-driven, cost-effective, and ready to streamline your business. Contact us today to schedule a consultation.