Celebrating 21 Years of THIENTU | THIENTU CO., LTD

On January 8, 2021, Thiên Tú Telecommunications Trading and Service Co., Ltd. (THIENTU CO., LTD) proudly hosted a grand Gala Dinner at Pavillon Tân Sơn Nhất to celebrate our 21st anniversary—a meaningful milestone in the journey of building trust, growth, and innovation.

With the event beautifully hosted by the talented MC Hoài Thư, the night was filled with warmth, gratitude, and excitement. More than just a celebration, it was a heartfelt thank you to our clients, partners, and all the employees who have been part of Thiên Tú's journey.

With Sincere Appreciation

We were honored to welcome our valued clients and partners to the event, including: Samsung Vietnam, Vietnamobile, K Plus, Strategic partners such as VNPT, Mobifone, TAS, TPCom, Điện Máy Xanh, Phúc Trần, ATP And our affiliated companies: Thiên Đô, Mê Kông VN, Thiên Tú FN.

Thank you all for walking alongside us—especially through a turbulent 2020.

Looking Back at the Journey

“2020 was a year full of challenges. The COVID-19 pandemic caused disruption worldwide—and Vietnam was no exception. For us at Thiên Tú, it became a mission to not only maintain operations for our clients but also protect the livelihoods of our employees.”

Anticipating the severe impact of the pandemic, Thiên Tú swiftly implemented Work From Home (WFH) strategies. Backed by the Board of Directors and embraced by all employees, these solutions kept our Contact Centers running 24/7/365, helping us achieve up to 99% customer satisfaction even in the toughest times.

Amid those challenges, Thiên Tú was also proud to be recognized with the TOP 10 BPO in Vietnam Award, for excellence in service and cloud-based Contact Center technology.

Looking Forward to 2021 and Beyond

2021 continued to pose new challenges for long-standing businesses, but every challenge holds the seed of opportunity. At Thiên Tú, every milestone marks a step forward into the future.

Here are a few of the milestones that define our journey:

• Best Call Center of Vietnamobile – 2014
• Excellent Brand – 2017
• Certificate of Appreciation from Samsung
• Outstanding Quality Management – ZTE Southern Network Project – 2019
• TOP 10 ASEAN Quality Brands – 2019
• TOP 10 BPO in Vietnam – 2020

As one chapter closes, another opens. We embrace every new challenge and commit to advancing technology, improving service quality, and continuing to deliver exceptional value to our partners and clients.

About Thiên Tú

With over 21 years of experience in telecom infrastructure and 16 years specializing in contact center solutions, THIENTU CO., LTD offers a complete suite of services:

• Inbound Call Center Services: Customer care, reservations, scheduling, multilingual support, live chat, 24/7 helplines
• Outbound Call Center Services: Appointment setting, telemarketing, telesales, B2B sales, lead generation, phone surveys
• Omni-Channel Communication
• Telesales & Data Entry Services

We’re proud to deliver professional, reliable, and tech-driven solutions, helping businesses thrive with streamlined communications and top-notch customer experience.

🌐 Visit thientu.vn to discover more and explore our special offers.
Let Thiên Tú take your business communication to the next level!