To support the global operations of a competitive gaming platform, a leading company in the video game industry partnered with THIENTU BPO to build a dedicated offshore customer support team. The primary objective was to enhance player experience by delivering high-quality, timely assistance across multiple customer touch points.
In today’s highly competitive consumer goods market, managing and monitoring product display at retail outlets has become a critical component of brand strategy. To enhance the effectiveness of market supervision and ensure the accuracy of outlet-reported data, a leading FMCG company launched the Outlet Verification project—an essential initiative to control market data through image-based validation.
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