At the height of the COVID-19 lockdown, a leading fintech company in Vietnam partnered with THIEN TU to launch a fully remote customer contact center. With conventional operations suspended due to citywide restrictions, the client needed an agile and scalable solution to continue supporting its rapidly growing customer base.
Over the past six years, Samsung Vina has chosen THIENTU as a trusted partner to develop and operate its Contact Center system, with the goal of delivering the best customer service experience in Vietnam.
In today’s highly competitive consumer goods market, managing and monitoring product display at retail outlets has become a critical component of brand strategy. To enhance the effectiveness of market supervision and ensure the accuracy of outlet-reported data, a leading FMCG company launched the Outlet Verification project—an essential initiative to control market data through image-based validation.
BPO & HR Services
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