At the height of the COVID-19 lockdown, a leading fintech company in Vietnam partnered with THIEN TU to launch a fully remote customer contact center. With conventional operations suspended due to citywide restrictions, the client needed an agile and scalable solution to continue supporting its rapidly growing customer base.
Over the past six years, Samsung Vina has chosen THIENTU as a trusted partner to develop and operate its Contact Center system, with the goal of delivering the best customer service experience in Vietnam.
BPO & HR Services
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