Hire Appointment Setters in Vietnam | Offshore Staffing by THIENTU BPO

Appointment Setters are vital for driving business growth by filling sales pipelines with qualified meetings. They handle outreach, qualify prospects, and coordinate appointments, freeing up your sales team to focus on closing deals. Yet, hiring reliable appointment setters locally can be time-consuming and expensive, especially in competitive markets where turnover is high.

Vietnam offers a smart offshore staffing solution, with a growing pool of talented, English-speaking professionals experienced in lead generation and sales support. THIENTU BPO enables companies to build dedicated appointment setting teams in Vietnam—fully integrated, scalable, and supported with the infrastructure and expertise to succeed.

What Is an Appointment Setter?

An Appointment Setter is responsible for contacting potential clients, qualifying leads, and scheduling meetings for sales representatives or business development teams. Their work involves cold calling, email outreach, CRM updates, and calendar coordination. A skilled appointment setter ensures sales pipelines remain full, giving your business more opportunities to convert leads into revenue.

Why Hire Appointment Setters in Vietnam?

Vietnam has become a leading destination for global outsourcing across a wide range of roles — from technical and creative to customer-facing and back-office functions. Here's why companies worldwide are choosing Vietnam:

• Skilled and Educated Workforce
  Vietnam offers a large pool of young, university-educated professionals who are adaptable and capable across industries.

• English Proficiency and Global Readiness
  Many professionals are fluent in English and familiar with Western work culture, ensuring smooth communication and collaboration.

• Cost-Effective Talent Solutions
  Vietnam offers highly skilled professionals at lower operational costs than traditional outsourcing markets like India and the Philippines.

• Supportive Business Environment
  The Vietnamese government actively supports the IT, BPO, and digital services sectors, making it easier to build and scale offshore teams.

• Time Zone Flexibility
  With working hours that overlap with APAC, Europe, and North America, Vietnam enables real-time collaboration across global teams.

Appointment Setter Roles You Can Hire

• Outbound Appointment Setters

• Inbound Lead Qualification Specialists

• B2B Appointment Coordinators

• SDR (Sales Development Representative) Support

• Calendar and CRM Assistants

• Multilingual Appointment Setters

What Your Offshore Appointment Setter Can Support

• Cold calling and email outreach to prospects

• Qualifying leads based on your criteria

• Scheduling sales calls, demos, and follow-ups

• Maintaining and updating CRM systems

• Coordinating calendars for sales teams

• Gathering and logging lead intelligence

Hire Appointment Setters with the Right Skills

• Excellent verbal and written English communication

• Experience in outbound sales or lead generation

• Proficiency in CRM tools like Salesforce, HubSpot, or Zoho

• Strong organizational and time management skills

• Professional and persuasive phone manner

• Ability to work independently and hit outreach targets

Salary Comparison Table: Vietnam vs USA vs Singapore

Note: Salary ranges are estimates based on publicly available data and recruitment market reports as of June 2025. Sources include Glassdoor, VietnamWorks, and Robert Walters.

How THIENTU’s Proven Hiring Process Works

We make it easy to hire top remote talent through a structured, fast-tracked process that works across all roles and markets:

1. Define Your Needs
   Specify the role, skill set, industry focus, language or technical requirements, and timeline—so we can tailor the search from day one.

2. Review Qualified Candidates
   Receive a curated shortlist of pre-vetted candidates in just 5–7 business days, carefully selected to meet your defined criteria.

3. Interview & Select
   Evaluate candidates through interviews or test projects. We support you in making confident hiring decisions based on proven qualifications.

4. Launch with Support
   We handle onboarding, secure access, compliance, and performance tracking—ensuring a seamless start and ongoing success.

Why Hire Appointment Setters in Vietnam with THIENTU BPO

• Award-Winning Excellence: Proud recipient of the Samsung Top Global Performance Award for Call Chat NPS in Customer Contact Center, reflecting our commitment to outstanding service quality and client satisfaction.

• Experienced Team: Extensive expertise in quickly establishing and integrating offshore teams tailored to client-specific needs.

• Quality and Security: Certified with ISO/IEC 27001:2022 (Information Security) and ISO 9001:2015 (Quality Management), ensuring reliable and secure staffing solutions.

• Comprehensive Support: Full administrative, HR, payroll, and IT infrastructure support, enabling you to focus solely on strategic management.

• Rapid Implementation: Proven ability to recruit and onboard dedicated teams in record time.

• Flexible and Scalable Solutions: Adaptable staffing models that can scale seamlessly with your business growth.

• Transparent SLAs: We commit to clear service-level agreements ensuring accountability and consistent delivery.

Sample Job Description – Offshore Appointment Setter

Key Responsibilities:

• Contact leads via phone, email, and LinkedIn to introduce products or services

• Qualify prospects based on specific criteria and set appointments for sales reps

• Log all interactions and outcomes in the CRM system

• Coordinate schedules across time zones using calendar tools

• Conduct follow-ups to confirm meetings or reschedule as needed

• Report daily and weekly outreach metrics to the team

Essential Skills & Qualifications:

• 1–3 years of experience in appointment setting or inside sales

• Strong English communication and interpersonal skills

• Familiarity with tools like HubSpot, Calendly, and Zoom

• High level of organization and time management

• Goal-oriented, self-starter with strong problem-solving skills

• Remote work experience and reliable internet connection

FAQs

How do you find skilled appointment setters?

We source candidates through a vetted network, online platforms, and local partnerships. Every candidate goes through screening for communication, professionalism, and sales readiness.

Can the appointment setter work in my target market’s time zone?

Yes. We recruit based on your preferred work hours to ensure full overlap with your sales or marketing schedule.

Do offshore appointment setters speak fluent English?

Yes. We prioritize English fluency and communication ability. Our vetting process includes live interviews and voice assessments to ensure clarity and confidence.

Will they understand my product or industry?

We tailor recruitment to your specific niche—whether B2B SaaS, healthcare, real estate, or services—and provide time for product onboarding and training.

How secure is the process for handling lead data?

THIENTU is ISO/IEC 27001:2022 certified and implements strong access controls and compliance protocols. Your data remains secure and accessible only to authorized personnel.

How long before I can start seeing results?

Clients typically begin onboarding within 1–2 weeks, with appointment setters making calls and booking meetings shortly after. We support performance tracking from day one.

Ready to Power Your Sales Pipeline?
THIENTU BPO helps you hire skilled, English-speaking Appointment Setters in Vietnam to drive outbound outreach and boost conversions. Contact us today to start building your offshore team.