Outbound Call Center

Why Outsource to an Outbound Call Center?

THIENTU BPO Solutions’ outbound call center services help organizations to sell their products or reach out to new and existing customers with poise and professionalism. We has been handling various direct marketing and outbound-related campaigns for 20 years, with existing clients from bank, financial, electronics consumer, E-commerce and telecom industries at the helm. These years of experience in the call center industry is backed by its latest technology infrastructure, rigorous training sessions, quality assurance monitoring and a highly trained call center team. The result is increased sales and improved ROI using the best outbound call center strategies.

THIENTU BPO Solutions frees you from the monotony of outgoing calls. Our agents are professionally skilled and experienced in cold calling and telemarketing. We only hire the best and most qualified candidates who can deal with the demands of work and who are accountable for the campaign’s overall success. Which explains why training your dedicated sales team is minimal.

Outbound Call Recording Demo

Real-Time Call Recording

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Increase Selling Time Frame

Spend less time on time-consuming calls. Our professionally trained outbound agents can make their way to the decision maker or the right contact by eliminating negotiations with assistants or receptionists.

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custom-Fit Call Center Infrastructure

Our custom-fit outbound contact center solutions aligns with your operations and its nuisances so you can start ASAP.

QA

Consistent Quality Assurance Review

Achieving only the best results for your campaigns. THIENTU’s QA teams carefully assess every call and document info, areas of improvement, summaries, and detailed statistical reports. Sales team leaders monitor the overall performance of the team with the goal of meeting sales targets. They make sure that each agent contributes to the objective.

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What We Offer

LEAD GENERATION

WE DELIVER WHAT WE PROMISED, AND ENSURE THAT YOUR CUSTOMERS WILL RECEIVE TRUE PERSONAL CARE AND ATTENTION.

TELESALES

IMPROVE YOUR SALES PROCESS BY INTEGRATING PROACTIVE SELLING THROUGH THE PHONE.

TELEMARKETING

GENERATE THE INTEREST OF YOUR MARKET AND GET MORE LEADS.

APPOINTMENT SETTING

INCREASE YOUR CHANCES OF CLOSING MORE DEALS BY USING OUR APPOINTMENT SETTING SERVICES.

DATA VERIFICATION

DATA VERIFICATION BY ONLINE RESEARCH ,PHONE OR MAIL.

MARKET RESEARCH

EFFECTIVE SUPPORT FOR MARKET RESEARCH COMPANIES THAT NEED COMPREHENSIVE INSIGHTS FOR THEIR TARGET DEMOGRAPHICS.

COLLECTION REMINDERS

OUR EXPERIENCED AND SKILLED AGENTS WILL REMIND YOUR CLIENTS TO SETTLE UNPAID BILLS ON TIME.

MEDICAL REMINDERS

GENERAL REMIND FOR YOUR CUSTOMERS ABOUT THEIR UPCOMING APPOINTMENTS.

FAQ

We Are Here To Help You With Any Questions You May Have

Outbound Call center services focused on making outgoing phone calls and connecting to potential customers. Businesses use this service for their customer acquisition, sales, lead generation, appointment setting, or market research efforts.

It’s different from inbound call center services which are used primarily for answering calls or emails.

For 20 years, THIENTU BPO Solutions has been providing excellent Outbound contact center services. Contact us to receive a 60-min consultation for FREE.

  • In computing the cost of our services, we consider the following factors:

      • Number of seats
      • Agent expertise
      • Type of service
      • Labor market rate
      • Length of contract
      • Add-ons (infrastructure, business continuity plan, etc.)

    To know the exact price of the service that you need, you can contact our Sales team.